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SUM cannot download Mac OS X subscription

VladGuan

Hi All,

We have a Windows 2008 R2 domain network (with Windows 2008 R2 servers, Windows 7 workstations, Mac OS X 10.9.4 workstations and CentOS 6.5 servers/workstations) that access the internet via a proxy (Squid). I have set up a Sophos Server on Windows Server 2008 R2 and have successfully subscribed to Windows and Linux subscriptions and have protected all Windows and Linux machines. However, whenever I add the Mac OS X 10.6+ subscription, the SUM throws errors saying there is an issue with the proxy/gateway and the HTTP response code is 502. We do not have any issues with the proxy as we can get to the internet without issues. Our paid subscription includes Windows, Linux and Mac OS X.

Anyone else experienced this? I can't seem to find any related posts on Google.

Edit: We are using SEC 5.1.

Thanks in advance,

Vlad

:52615


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  • 0

    I just looked at our squid access log for when I download a working dat and the problem dat via a browser and for the working one, the log says "direct 125.56.204.80 application/octec-stream" but for the problem dat, the log says "direct 125.56.204.80 text/html"

    Why is it treating it as text instead of binary?

    Kind Regards,

    Vlad

    :52827
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  • 0

    I just looked at our squid access log for when I download a working dat and the problem dat via a browser and for the working one, the log says "direct 125.56.204.80 application/octec-stream" but for the problem dat, the log says "direct 125.56.204.80 text/html"

    Why is it treating it as text instead of binary?

    Kind Regards,

    Vlad

    :52827
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