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Backup Exec and Microsoft Exchange - "The on-access driver failed to read from file..."

Bollard

Hello,

Im having the following error appear every night in my event log (about 60-70 times in sucession):

"The on-access driver failed to read from file \TEMP\Backup Exec\IMG2\vdb_2010_07_30_1339_25\priv1."

and

"The on-access driver failed to read from file \TEMP\Backup Exec\IMG2\vdb_2010_07_30_1339_25\pub1.."

The event occurs exactly at the same time when the Backup Exec finishes backing up Microsoft Exchange (2003) - so Backup Exec is obviously locking the file.

I just want to know, where \TEMP\ is so i can add an exclusion in Sophos? I have tried excluding the whole C:\Program FIles\Symantec\Backup Exec\* directory and the problem still occurs.

Any ideas?

Thanks

:4313


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  • 0

    Hello Bollard,

    I have tried excluding the whole C:\Program FIles\Symantec\Backup Exec\* directory

    To exclude a folder (and everything in it and it's subfolders) you specify the path ending with a slash - no extra asterisk.

    But that's not your primary problem. I assume the files are located in C:\Temp\ (might be a drive letter other than C:), not under \Program Files\. If you can't find out by other means (I have no idea of Exchange so it's just a guess - either in the Exchange configuration or in the log after turning on debug mode) you could use Sysinternal's Process Monitor to determine the path.

    HTH

    Christian   

    :4317
  • 0

    Thanks for the reply QC,

    I removed the trailing asteriks from all my exlusions and that seems to have done the trick! Just wondering then - what does the asterik do - select all files in the current folder?

    Thanks for the help

    :4407
  • 0

    You're welcome! The asterisk should select all files with no extension

    Christian

    :4418
  • 0

    For backup and repair MS Exchange data you may use some suitable programs.

    Sorry to edit your post, but we don't allow advertising in SophosTalk. - Sandy (Communities Moderator).

    :14767