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Cannot update Linux antivirus using /opt/sophos-av/bin/savupdate

vladlmlr

Why I cannot update Sophos Antivirus for Linux (v 9.2.3) from corporate server using Primary server http://[server_ip]:8888 and Secondary server http://[server_fqdn]:8888?

I see the following error:

[root@RedHat-Sophos-test ~]# /opt/sophos-av/bin/savupdate 
Downloading http://[server_ip]:8888/CIDs/S000/savlinux/server.inf
Downloading http://[server_ip]:8888/CIDs/S000/savlinux/savlinux/server.inf
Downloading http://[server_ip]:8888/CIDs/S000/savlinux/sdds:SOPHOS/server.inf
Failed to replicate from http://[server_ip]:8888/CIDs/S000/savlinux
Downloading http://[server_fqdn]:8888/CIDs/S000/savlinux/server.inf
Downloading http://[server_fqdn]:8888/CIDs/S000/savlinux/savlinux/server.inf
Downloading http://[server_fqdn]:8888/CIDs/S000/savlinux/sdds:SOPHOS/server.inf
Failed to replicate from http://[server_fqdn]:8888/CIDs/S000/savlinux
Failed to replicate from all update sources

[root@RedHat-Sophos-test ~]#

And no one file with name "server.inf" in BootStrap directory \\SOPHOS\SophosUpdate\CIDs\S000\savlinux

Version of Sophos Enterprise Console  = 5.1.0.1839.

:43313


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  • 0

    Thanks, I have read your post and I try to move the computer out from Unassigned list to one of the Groups in Enterprise Console. But problem was not solved.

    And I check the server error codes (i use Apache for WebCID):

    client_ip client_ip - - [11/Sep/2013:17:36:13 +0300] "GET /CIDs/S000/savlinux/sdds:SOPHOS/server.inf HTTP/1.1" 403 243
    client_ip client_ip - - [11/Sep/2013:17:36:13 +0300] "GET /CIDs/S000/savlinux/savlinux/server.inf HTTP/1.1" 404 236
    client_ip client_ip - - [11/Sep/2013:17:36:13 +0300] "GET /CIDs/S000/savlinux/server.inf HTTP/1.1" 404 227
    client_ip client_ip - - [11/Sep/2013:17:36:13 +0300] "GET /CIDs/S000/savlinux/savlinux/server.inf HTTP/1.1" 404 236
    client_ip client_ip - - [11/Sep/2013:17:36:13 +0300] "GET /CIDs/S000/savlinux/server.inf HTTP/1.1" 404 227
    client_ip client_ip  - - [11/Sep/2013:17:36:13 +0300] "GET /CIDs/S000/savlinux/sdds:SOPHOS/server.inf HTTP/1.1" 403 243

    For some requests error code is 404, but update is not continue.

    :43317
Reply
  • 0

    Thanks, I have read your post and I try to move the computer out from Unassigned list to one of the Groups in Enterprise Console. But problem was not solved.

    And I check the server error codes (i use Apache for WebCID):

    client_ip client_ip - - [11/Sep/2013:17:36:13 +0300] "GET /CIDs/S000/savlinux/sdds:SOPHOS/server.inf HTTP/1.1" 403 243
    client_ip client_ip - - [11/Sep/2013:17:36:13 +0300] "GET /CIDs/S000/savlinux/savlinux/server.inf HTTP/1.1" 404 236
    client_ip client_ip - - [11/Sep/2013:17:36:13 +0300] "GET /CIDs/S000/savlinux/server.inf HTTP/1.1" 404 227
    client_ip client_ip - - [11/Sep/2013:17:36:13 +0300] "GET /CIDs/S000/savlinux/savlinux/server.inf HTTP/1.1" 404 236
    client_ip client_ip - - [11/Sep/2013:17:36:13 +0300] "GET /CIDs/S000/savlinux/server.inf HTTP/1.1" 404 227
    client_ip client_ip  - - [11/Sep/2013:17:36:13 +0300] "GET /CIDs/S000/savlinux/sdds:SOPHOS/server.inf HTTP/1.1" 403 243

    For some requests error code is 404, but update is not continue.

    :43317
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