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succession of errors 0000006b and 00000000

AdrianR

actually 0000000 i snot an error.

So, the thing is that i have some over 100 clients and one SEC.

The problem i get is that there are always errors with 0000006b after, in the first care, the client returned 00000000 - which means update successful.

Firstly, i don't know what to believe. is it updated or not? because the 00000000 success is followed after 10  minutes by 0000006b and then after 10 minutes, again 00000000 (success) and then after another 10 min 0000006b. lik here

                                           5/30/2014 8:23:20 AM 00000000  Updated successfully                    
                                           5/30/2014 8:13:25 AM 0000006b  Download of Sophos AutoUpdate failed from server \\SEC-P02\SophosUpdate\CIDs\S000\SAVSCFXP\
                                           5/30/2014 8:03:20 AM 00000000  Updated successfully                    
                                           5/30/2014 7:53:30 AM 0000006b  Download of Sophos AutoUpdate failed from server \\SEC-P02\SophosUpdate\CIDs\S000\SAVSCFXP\
                                           5/30/2014 7:43:20 AM 00000000  Updated successfully                    
                                           5/30/2014 7:33:24 AM 0000006b  Download of Sophos AutoUpdate failed from server \\SEC-P02\SophosUpdate\CIDs\S000\SAVSCFXP\
                                           5/30/2014 7:23:26 AM 00000000  Updated successfully                    
                                           5/30/2014 7:13:23 AM 0000006b  Download of Sophos AutoUpdate failed from server \\SEC-P02\SophosUpdate\CIDs\S000\SAVSCFXP\
                                           5/30/2014 7:03:20 AM 00000000  Updated successfully                    
                                           5/30/2014 6:53:34 AM 0000006b  Download of Sophos AutoUpdate failed from server \\SEC-P02\SophosUpdate\CIDs\S000\SAVSCFXP\
                                           5/30/2014 6:43:20 AM 00000000  Updated successfully                    
                                           5/30/2014 6:33:35 AM 0000006b  Download of Sophos AutoUpdate failed from server \\SEC-P02\SophosUpdate\CIDs\S000\SAVSCFXP\
                                           5/30/2014 6:23:20 AM 00000000  Updated successfully                    
                                           5/30/2014 6:13:34 AM 0000006b  Download of Sophos AutoUpdate failed from server \\SEC-P02\SophosUpdate\CIDs\S000\SAVSCFXP\
                                           5/30/2014 6:03:19 AM 00000000  Updated successfully                    
                                           5/30/2014 5:53:34 AM 0000006b  Download of Sophos AutoUpdate failed from server \\SEC-P02\SophosUpdate\CIDs\S000\SAVSCFXP\

Secondly, why does this occur?

I tested telnet for 8192 and 8194 and it works bothways (client -> SEC / SEC -> client)

Is there anything that i am missing here?

:50940


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    Hello AdrianR,

    this is a significant drop and I don't (yet) have a good explanation for it.  You should try to find out what has changed - are these 5 to 6 always the same machines, i.e. do the others (or a large portion) now update without any errors? What is the pattern of successful vs. failed updates on "error" endpoints?

    You should - I've already mentioned it - check the Security Event Log on the server.

    Christian

    :51306
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  • 0

    Hello AdrianR,

    this is a significant drop and I don't (yet) have a good explanation for it.  You should try to find out what has changed - are these 5 to 6 always the same machines, i.e. do the others (or a large portion) now update without any errors? What is the pattern of successful vs. failed updates on "error" endpoints?

    You should - I've already mentioned it - check the Security Event Log on the server.

    Christian

    :51306
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