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Changing update server in EC or on local PC does not work. EC 5 Endpoint 10

DougS

I changed the Primary server, and added Sophos as the Secondary, in the default Updating policy on the EC.  The workstation shows the new values, but when I do an Update Now from the systray icon, the log reflects as if no change was made, even after rebooting the pc.  I tried making Sophos the primary and my server the Secondary and the logs still reflect as if I made no change.  Anyone know what the problem is?

I checked the config files on the local workstation and verified they are as I changed them

:41885


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    Hello DougS,

    the log reflects as if no change was made

    I fear I don't quite figure what this means - are you saying that the updating log shows Downloading product ... from server <oldaddress>? Or that, while the old value was in effect, updating failed (and that's why you changed the policy) and updating still fails after the change?

    I tried making Sophos the primary

    This is not possible using the UIs - SEC permits Sophos only for the Secondary and for a managed computer Configure Updating does not allow changes. 

    So - could you please try to rephrase your question and describe the issue you are trying to resolve with the change?

    Christian

    :41915
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  • 0

    Hello DougS,

    the log reflects as if no change was made

    I fear I don't quite figure what this means - are you saying that the updating log shows Downloading product ... from server <oldaddress>? Or that, while the old value was in effect, updating failed (and that's why you changed the policy) and updating still fails after the change?

    I tried making Sophos the primary

    This is not possible using the UIs - SEC permits Sophos only for the Secondary and for a managed computer Configure Updating does not allow changes. 

    So - could you please try to rephrase your question and describe the issue you are trying to resolve with the change?

    Christian

    :41915
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