I installed SEC 5.1 on the server of an air-gapped network. It is the only server (and therefore the DC). It is a Windows Server 2008 R8. I have created an account that is a member of domain admins.
I followed the instruction for setting up updating in an air-gapped network. When updating the server itself, it fails. The first few tries (5 or so) it updated the time-stamp on the warehouse directory in the sophosupdate share but the contents of the share remain in the 500K area. I realise it will not copy the entire contents of the copied warhouse directory (230MB) but this seems a bit to small. The subscription is for Windows 2000 and up.
This night the threat detection data update failed as well.
To my knowledge the involved accounts have all necessary rights. When I deleted the Sophosupdate warehouse directory (as per http://www.sophos.com/en-us/support/knowledgebase/66176.aspx ) it did rebuild it (again with a very small size). It did not rebuild the Decoded-SDDM in the working directory. I'm inclined to think the source update location is available, despite the error message, as the warehouse is being rebuild, albeit incomplete.
Factoids:
- The application log of the server gives this message
Synchronize operation failed when synchronizing product release 'F26F7EC0-1302-4DA7-8B6B-A5383051D41A'. Details: Cannot create stream fa029446aec315089f873009cef7bda8x000.xml
It is followed up by 3 messages (all the same) which refer back to it. This happens each time I start an update.
- The bootstrap location refers to the non-existent \\server\sophosupdate\CIDs\S000
- The firewall is turned off, services are running
I can't see what might be wrong, i.e. why the software doesn't update and create the CIDs directory.
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