All,
sorry for the long winded post.
Background: My organization updated the EC on the 12th i believe and since then things have just gone downhill. The VM that everything is on hated life until I migrated all settings from 15 Software Subscriptions to one general group. This improved performance until disc space had gotten so low that SUM would time out when ever it tried to contact Sophos. We have added more disc space enabling SUM to communicate with Sophos. I have contacted support on 4 occasions and they have been very intelligent and eventually escalated the case. Oddly enough it took a desperate call to a contact of mine to actually get support to contact me. I ran the Sophos Diagnostic Utility 3 days ago and have yet to hear anything from support regarding any findings. I also re-ran the install for SUM as a repair install and still nothing. Any input is greatly appreciated.
Latest application event error: Synchronize operation failed when synchronizing product release '443DC50B-DFC1-4678-AC88-19965CAEA3B7'. Details: Cannot create stream C:/Documents and Settings/All Users/Application Data/Sophos/Update Manager/Update Manager/Warehouse/123
S2k3 sp2
Ent Con 4
Tried to recreate CIDs and Warehouse folder as described in another kb but no dice.
Update manager status
01/16/2010 9:00:32 AM80040406 Delivery failed for software subscription 'Recommended'. Access to the source update location is denied or the location is otherwise unavailable.
01/16/2010 8:48:41 AM80040401 Software update failed.
01/16/2010 8:48:41 AM80040404 Threat detection data update failed
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