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Protection for employees at home

JSWVLCM

Hi, I'm new here and my apologies if the answer has already been posted.

We've got a customer who called in said that they would like to create a second repository so that their employees working from home can install the Sophos Security Software on their home computers themselves.

After reading through http://www.sophos.com/en-us/medialibrary/PDFs/documentation/sec_52_asgeng.pdf ..in section 17 - Protecting standalone computers it states:

Some computers are never on the network and are not easy to access, for example computers that staff use at home. To protect these computers, you ask each user to install Sophos security software individually using a “standalone” installer. The software is then kept up to date via the internet.

There are two possible approaches:


■ The user can download the software from www.sophos.com/en-us/support/downloads/standalone-installers/esc-for-windows-2000-up.aspx.  They install the software and configure it to update from Sophos.


■ You can republish the software and all subsequent updates on your own website. The user downloads the software from that website, installs it, and configures it to update from that website. For information on how to republish Sophos updates on your own website, go to www.sophos.com/en-us/support/knowledgebase/38238.aspx.

Is this the information I should provide to the customer?  

I forgot to ask them if they are expecting those clients to show up in their console and be managed there but I can ask them.

Thanks!

Joe

:40493


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    Hello Joe,

    (are you a partner or reseller?)

    working from home vs. on their home computers - is always a source of confusion :smileyvery-happy:. Sophos isn't nit-picky but the spirit of the license is (as far as I understand it - I'm neither Sophos nor lawyer): If the devices are "private" then the customer's infrastructure must be used, otherwise updates from Sophos are acceptable. Customer should be aware that when they choose install the software and configure it to update from Sophos they (have to) give the license credentials to their employees.

    The - IMO - better option is to use the Deployment Packager (please see How to create a standalone or custom installer package - note: at the moment the download link is incorrect, it should be http://www.sophos.com/en-us/support/downloads/console/sophos-deployment-packager.aspx).

    If they want to manage the computers either VPN or an equivalent must be used or they need an outward facing message relay. [Edit] Apart from making two typos I've forgot to mention the upcoming SaaS (aka Sophos Cloud) which provides management of all endpoints regardless of their whereabouts.[/Edit]

    Christian

    :40527
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  • 0

    Hello Joe,

    (are you a partner or reseller?)

    working from home vs. on their home computers - is always a source of confusion :smileyvery-happy:. Sophos isn't nit-picky but the spirit of the license is (as far as I understand it - I'm neither Sophos nor lawyer): If the devices are "private" then the customer's infrastructure must be used, otherwise updates from Sophos are acceptable. Customer should be aware that when they choose install the software and configure it to update from Sophos they (have to) give the license credentials to their employees.

    The - IMO - better option is to use the Deployment Packager (please see How to create a standalone or custom installer package - note: at the moment the download link is incorrect, it should be http://www.sophos.com/en-us/support/downloads/console/sophos-deployment-packager.aspx).

    If they want to manage the computers either VPN or an equivalent must be used or they need an outward facing message relay. [Edit] Apart from making two typos I've forgot to mention the upcoming SaaS (aka Sophos Cloud) which provides management of all endpoints regardless of their whereabouts.[/Edit]

    Christian

    :40527
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