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Can not manage/add linux servers from Sophos Enterprise Console

WClin

Hi,

We are unable to manage linux servers from sophos enterprise console(5.2.1R2). Steps to replicate :

1. Add the linux server to enterprise console.

2. Rightclick on it and choose protect. Click next two times.

3. Error shown : The applied software subscription does not contain software this computer can use.

Attached is screenshot.

Regards,

Shinoj.

:48622


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  • 0

    Hi,

    You are right in that the main problem is that clients are not communicating with the Enterprise console. There are no port restrictions as enterprise console and the linux servers are in the same VLAN.

    As of now, we have manually mounted the SMB share and are installing Sophos on servers.

    Regards,

    Shinoj.

    :48674
Reply
  • 0

    Hi,

    You are right in that the main problem is that clients are not communicating with the Enterprise console. There are no port restrictions as enterprise console and the linux servers are in the same VLAN.

    As of now, we have manually mounted the SMB share and are installing Sophos on servers.

    Regards,

    Shinoj.

    :48674
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