This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Unable to deploy Sophos AV to WIN 2012 R2 or WIN 8.1 hosts over Enterprise console

Hi There, 

Has anyone encountered an issue with deploying SAV onto WIn 2012 R2 (or WIN 8.1) endpoints?

I've recently installed SEC 5.2.1 onto a WIN2012 R2 server (clean fresh install of the OS, then the SEC).

When I try to 'protect' a Windows 2012 R2 or Windows 8.1 endpoint, I'm getting an error message stating that "The applied software subscription does not contain software this computer can use"

The 'recommended' product version, under software subscriptions is 10.3.1 VDL4.94G. 

From one of the affected hosts, if I open the UNC path to the server (e.g. \\SECSERVER\SophosUpdate\CIDs\S000\SAVSCFXP\setup.exe) the install runs without issue. 

Anyone seen this before ? 

:45077


This thread was automatically locked due to age.