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Sophos Endpoint Software False positive mal/HTMLgen-a for our site

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False positive mal/HTMLgen-a for our site

Nitins over 12 years ago

Sophos users are reporting that they're getting this Mal/HTMLGen-A error for our site:

www.lenskart.com

www.watchkart.com

www.bagskart.com

www.jewelskart.com

All the above domains are clean.

Please verify and remove the detection.

Thanks.

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0 QC over 12 years ago

Hello Nitins,
the sites themselves are accessible, but content from various hosts in the dkrt.in is blocked. Thus someone responsible for dkrt.in should contact Sophos Support in order to resolve potential issues and have the sites reassessed.
Christian
:38333
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0 Nitins over 12 years ago

Hi,
dkrt.in is one of our server which is serving static information and media on site and we have already verified that its clean, thats why requesting you to verify at your end to remove detection.
Thanks
:38343
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0 QC over 12 years ago

Hello Nitins,
dkrt.in is one of our server - good. Please, as said, contact Support directly for issues like this.
Christian
:38349
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