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Endpoint Proctection

HaydnD

Hi

I am trying to deploy the sophos agent to a server, it fails, the error says the credentails dont have correct rights, if I logon to the server with the credentials, I can do a manual install from the CID folder.

I do have a series of group policies that ensure only  certain accounts have log on as a service, log on as a batch etc, the Sophos service account is in all of these groups

:39683


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    ** Update

    Hi

    Sorry - the download does not appear, I have just built a new server and got the exact message for you

    Computer name DC1-EDGE001
    Computer description
    Operating system Windows Server 2008 R2
    Service pack
    Domain/workgroup BVN
    IP address
    Sophos Anti-Virus version
    HIPS rules
    HIPS configuration
    Detection data
    On-access scanning
    Anti-virus and HIPS policy
    Last scheduled scan completed
    Last message received from computer
    Up to date
    Updating policy
    Time installed package became available
    Time next package became available
    Primary update server
    Secondary update server
    Client firewall enabled
    Client firewall policy
    Client firewall version
    Client firewall mode
    Sophos NAC policy
    Compliance Agent (NAC) version
    Sophos NAC compliance assessment
    Application control policy
    Application control on-access scanning
    Data control scanning status
    Device control scanning status
    Data control policy compliance
    Device control policy compliance
    Full disk encryption
    Encrypted volumes
    Unencrypted volumes
    Full disk encryption policy
    Encryption agent version
    Hardware encryption
    Power-on authentication enabled
    Wake on LAN enabled
    Tamper protection status
    Tamper protection policy compliance
    Patch assessment
    Patch policy
    Patch agent version
    Web control status
    Web control policy
    Group \Servers\Servers\Citrix\BackEnd

    Installation failed            

    Date/time                              Code             Description
    5/6/2013 12:08:39 PM        0000002b    The installation credentials you entered in the "Protect Computers Wizard" are either  incorrect or do not give administrator access to the computer over the network.

    :39825
Reply
  • 0

    ** Update

    Hi

    Sorry - the download does not appear, I have just built a new server and got the exact message for you

    Computer name DC1-EDGE001
    Computer description
    Operating system Windows Server 2008 R2
    Service pack
    Domain/workgroup BVN
    IP address
    Sophos Anti-Virus version
    HIPS rules
    HIPS configuration
    Detection data
    On-access scanning
    Anti-virus and HIPS policy
    Last scheduled scan completed
    Last message received from computer
    Up to date
    Updating policy
    Time installed package became available
    Time next package became available
    Primary update server
    Secondary update server
    Client firewall enabled
    Client firewall policy
    Client firewall version
    Client firewall mode
    Sophos NAC policy
    Compliance Agent (NAC) version
    Sophos NAC compliance assessment
    Application control policy
    Application control on-access scanning
    Data control scanning status
    Device control scanning status
    Data control policy compliance
    Device control policy compliance
    Full disk encryption
    Encrypted volumes
    Unencrypted volumes
    Full disk encryption policy
    Encryption agent version
    Hardware encryption
    Power-on authentication enabled
    Wake on LAN enabled
    Tamper protection status
    Tamper protection policy compliance
    Patch assessment
    Patch policy
    Patch agent version
    Web control status
    Web control policy
    Group \Servers\Servers\Citrix\BackEnd

    Installation failed            

    Date/time                              Code             Description
    5/6/2013 12:08:39 PM        0000002b    The installation credentials you entered in the "Protect Computers Wizard" are either  incorrect or do not give administrator access to the computer over the network.

    :39825
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