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Error Starting Sophos Management Service 0x80040300

Hi

I installed a new SUM on remote server with enterprise console was open

Console crashed

System.InvalidOperationException: Exceeded maximum recursion depth while constructing update hierarchy tree.

----- [outer exception] -----
   -- error: 0x80131509
   -- facility: C#/.NET

   at 1
   at bool __cdecl AL::IsAuthoritativeSumServerPresent(void)
   at bool __cdecl AL::IsUpdatingSystemConfigured(void)
   at void __thiscall CMainFrame::CreateMenuBar(void)
   at __w64 long __thiscall CMainFrame::OnCreate(struct tagCREATESTRUCTW *)
   at int __cdecl Run(int,class bl::CommandLine,enum bl::ConsoleType::Type)
   at int __stdcall wWinMain(struct HINSTANCE__ *,struct HINSTANCE__ *,wchar_t *,int

Rebooted server, now Sophos Management Service wont start

Step: Enforcing invariants for the SUM administration service Error: Runtime error Data: 0x80040300 - Cannot add default targets to the downstream policy. Sophos.Management.PreconditionException: Cannot add default targets to the downstream policy. at Sophos.Management.Contract.Requires(Boolean assertion, String message) at Sophos.Management.Sddma.DownstreamPolicy.AddTarget(ILocationSpecification targetArg) at Sophos.Management.Sddma.DownstreamPolicyObjectUpdater.UpdateObjectFromData(DownstreamPolicy domainObject, DownstreamConfiguration data) at Sophos.Management.Services.Sddma.DownstreamPolicyAssembler.UpdateDomainObject(IComputerBasedPolicyDto dataTransferObject, DownstreamPolicy domainObject) at Sophos.Management.Services.Sddma.DownstreamPolicyAssembler.CreateDomainObject(IComputerBasedPolicyDto dataTransferObject) at Sophos.Management.Services.Sddma.DownstreamPolicyRepository.GetByName(String policyName) at Sophos.Management.Services.Sddma.DownstreamPolicyRepository.GetByServer(IServer server) at Sophos.Management.Services.Sddma.SddmaService.EnsurePredefinedSubscriptionsAddressIsPublished() at Sophos.Management.Services.Sddma.SddmaService.EnforceInvariants()

Running 5.1

Thanks

:39097


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