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W32/Autorun-AMP

Fazlur_SDTL

Hi,

We are infected by W32/Autorun-AMP malware. SOPHOS can detect and can clean partially. It shows reboot required which we have done several times but no luck.

Attached I have given several screenshots. Suggest how to clean those?

:45821


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virus status.pdf
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  • 0

    Hello Fazlur_SDTL,

    the SOI trace shows just the starting messages.

    Anyway, please contact Support directly. I'm neither with Sophos nor a specialist and this forum is not the right place to submit logs and samples (if you want to do so before calling Support use the links in the left-hand Contact Support menu on any Support page.

    Christian

    :45875
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  • 0

    Hello Fazlur_SDTL,

    the SOI trace shows just the starting messages.

    Anyway, please contact Support directly. I'm neither with Sophos nor a specialist and this forum is not the right place to submit logs and samples (if you want to do so before calling Support use the links in the left-hand Contact Support menu on any Support page.

    Christian

    :45875
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