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W32/Autorun-AMP

Fazlur_SDTL

Hi,

We are infected by W32/Autorun-AMP malware. SOPHOS can detect and can clean partially. It shows reboot required which we have done several times but no luck.

Attached I have given several screenshots. Suggest how to clean those?

:45821


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virus status.pdf
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  • 0

    Hello Fazlur_SDTL,

    please let SMaRT guide you through the steps to determine whether there are recurring infections (and perhaps additional  hidden "somethings") or "just" a scenario which prevents cleanup/removal. In this situation SMaRT recommends that you send samples (and the logs and information collected by SDU). Do not be shy of contacting Labs/Support - it's not your task (and likely beyond your means) to perform an in-depth analysis first.

    Christian

    :45869
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  • 0

    Hello Fazlur_SDTL,

    please let SMaRT guide you through the steps to determine whether there are recurring infections (and perhaps additional  hidden "somethings") or "just" a scenario which prevents cleanup/removal. In this situation SMaRT recommends that you send samples (and the logs and information collected by SDU). Do not be shy of contacting Labs/Support - it's not your task (and likely beyond your means) to perform an in-depth analysis first.

    Christian

    :45869
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