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standalone Endpoint cannot update

Marf

I have 3 PC's out of 5 that endpoint is failing to download updates directly from Sophos. The Sophos configuration has not been touched for many years. I have tried uninstalling it and reinstalling on one of the PCs without any success. The failure looks like it goes back about a month.

the log shows

sophoslog.jpg

Config with username blanked out

sophosconfig.jpg

Has anyone got any ideas.

Many thanks

Marshall

:56111


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    Hello Marshall,

    the logs (if I interpret them correctly) suggest that the credentials are incorrect - as daft as this may sound. Did you re-enter the credentials when confirming that [they] are signing in with the same credentials? Please make sure there's no leading or trailing whitespace in either the user or password.

    Christian

    :56188
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  • 0

    Hello Marshall,

    the logs (if I interpret them correctly) suggest that the credentials are incorrect - as daft as this may sound. Did you re-enter the credentials when confirming that [they] are signing in with the same credentials? Please make sure there's no leading or trailing whitespace in either the user or password.

    Christian

    :56188
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