Hi All,
My 1st post so be gentle :)
Apologies if this is a really dumb question but I have searched hi and low and cannot find an answer.
We are running Sophos Enterprise Console 5.1 and can find no way of configuring/controlling the "update failed" messages clients receive. As the majority of our endpoints are laptops they often get out of date by 24-48 hours, subsequently end users receive the "update failed" message and log tickets with the helpesk when there is basically nothing wrong and the client has normally updated before the helpdesk has even responded to the ticket.
Is there a way to control when the endpoint displays the "update failed" message i.e. when the client is 7 days out of date or something?
Thanks in advance
Peter
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