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Policy not applied / computer deployed but cannot connect

Pierre

Dear readers and helpers,

We have a double issue with our Sophos Enterprise console 5.

1. I see only 5 computer connected instead of around 120.

2. Computers do not receive policies for Anti-virus and HIPS but receive for Firewall policies.

Where should i start investigating?

Thanks in advance,

:20839


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  • 0
    13.01.2012 12:07:16 06B8 I Sophos Messaging Router 3.4.0.2209 starting...
    13.01.2012 12:07:16 06B8 I Setting ACE_FD_SETSIZE to 20640
    13.01.2012 12:07:16 06B8 I Initializing CORBA...
    13.01.2012 12:07:16 06B8 I Setting connection cache limit to 20512
    13.01.2012 12:07:16 06B8 I Creating ORB runner with 16 threads
    13.01.2012 12:07:16 06B8 I This computer is part of the domain MYDOMAIN
    13.01.2012 12:07:16 06B8 E ACE_DLL::open failed for TAO_ImR_Client: Error: check log for details.
    13.01.2012 12:07:16 06B8 E Unable to find service: ImR_Client_Adapter
    13.01.2012 12:07:16 06B8 I This router's IOR:
    IOR:010000002600000049444c3a536f70686f734d6573736167696e672f4d657373616765526f757465723a312e300000000100000000000000a0000000010102000d0000003139322e3136382e312e3431000001204100000014010f004e5550000000210000000001000000526f6f74504f4100526f7574657250657273697374656e740003000000010000004d657373616765526f757465720000000300000000000000080000000100b400004f415401000000140000000100b4000100010000000000090101000000000014000000080000000100a60086000220
    13.01.2012 12:07:16 06B8 I Successfully validated this router's IOR
    13.01.2012 12:07:16 06B8 I Reading router table file
    13.01.2012 12:07:16 06B8 I Restoring logon for Router$MOUTSEND03:20
    13.01.2012 12:07:16 06B8 I RouterTableEntry state (router, restoring): Router$MOUTSEND03:20 is active consumer (will try to notify), active supplier
    13.01.2012 12:07:16 06B8 I Restoring logon for Router$TS2:9131
    13.01.2012 12:07:16 06B8 I RouterTableEntry state (router, restoring): Router$TS2:9131 is active consumer (will try to notify), active supplier
    13.01.2012 12:07:16 06B8 I Restoring logon for Router$maudparl02:22
    13.01.2012 12:07:16 06B8 I RouterTableEntry state (router, restoring): Router$maudparl02:22 is active consumer (will try to notify), active supplier
    13.01.2012 12:07:18 06B8 I Host name: SOPHOS
    13.01.2012 12:07:18 06B8 I Local IP addresses: X.X.X.X 
    13.01.2012 12:07:18 06B8 I Resolved name: SOPHOS.mydomain
    13.01.2012 12:07:18 06B8 I Resolved alias/es: 
    13.01.2012 12:07:18 06B8 I Resolved IP addresses: X.X.X.X
    13.01.2012 12:07:18 06B8 I Resolved reverse names/aliases: SOPHOS.mydomain
    13.01.2012 12:07:18 06B8 I Waiting for messages...
    13.01.2012 12:07:18 06B8 I RouterSystemCheck::onInfoPortsUsed() - number of user ports 6, max number of user ports 15360
    :20863
Reply
  • 0
    13.01.2012 12:07:16 06B8 I Sophos Messaging Router 3.4.0.2209 starting...
    13.01.2012 12:07:16 06B8 I Setting ACE_FD_SETSIZE to 20640
    13.01.2012 12:07:16 06B8 I Initializing CORBA...
    13.01.2012 12:07:16 06B8 I Setting connection cache limit to 20512
    13.01.2012 12:07:16 06B8 I Creating ORB runner with 16 threads
    13.01.2012 12:07:16 06B8 I This computer is part of the domain MYDOMAIN
    13.01.2012 12:07:16 06B8 E ACE_DLL::open failed for TAO_ImR_Client: Error: check log for details.
    13.01.2012 12:07:16 06B8 E Unable to find service: ImR_Client_Adapter
    13.01.2012 12:07:16 06B8 I This router's IOR:
    IOR:010000002600000049444c3a536f70686f734d6573736167696e672f4d657373616765526f757465723a312e300000000100000000000000a0000000010102000d0000003139322e3136382e312e3431000001204100000014010f004e5550000000210000000001000000526f6f74504f4100526f7574657250657273697374656e740003000000010000004d657373616765526f757465720000000300000000000000080000000100b400004f415401000000140000000100b4000100010000000000090101000000000014000000080000000100a60086000220
    13.01.2012 12:07:16 06B8 I Successfully validated this router's IOR
    13.01.2012 12:07:16 06B8 I Reading router table file
    13.01.2012 12:07:16 06B8 I Restoring logon for Router$MOUTSEND03:20
    13.01.2012 12:07:16 06B8 I RouterTableEntry state (router, restoring): Router$MOUTSEND03:20 is active consumer (will try to notify), active supplier
    13.01.2012 12:07:16 06B8 I Restoring logon for Router$TS2:9131
    13.01.2012 12:07:16 06B8 I RouterTableEntry state (router, restoring): Router$TS2:9131 is active consumer (will try to notify), active supplier
    13.01.2012 12:07:16 06B8 I Restoring logon for Router$maudparl02:22
    13.01.2012 12:07:16 06B8 I RouterTableEntry state (router, restoring): Router$maudparl02:22 is active consumer (will try to notify), active supplier
    13.01.2012 12:07:18 06B8 I Host name: SOPHOS
    13.01.2012 12:07:18 06B8 I Local IP addresses: X.X.X.X 
    13.01.2012 12:07:18 06B8 I Resolved name: SOPHOS.mydomain
    13.01.2012 12:07:18 06B8 I Resolved alias/es: 
    13.01.2012 12:07:18 06B8 I Resolved IP addresses: X.X.X.X
    13.01.2012 12:07:18 06B8 I Resolved reverse names/aliases: SOPHOS.mydomain
    13.01.2012 12:07:18 06B8 I Waiting for messages...
    13.01.2012 12:07:18 06B8 I RouterSystemCheck::onInfoPortsUsed() - number of user ports 6, max number of user ports 15360
    :20863
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