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Policy not applied / computer deployed but cannot connect

Pierre

Dear readers and helpers,

We have a double issue with our Sophos Enterprise console 5.

1. I see only 5 computer connected instead of around 120.

2. Computers do not receive policies for Anti-virus and HIPS but receive for Firewall policies.

Where should i start investigating?

Thanks in advance,

:20839


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    Dear Christian,

    It has been upgraded from version 4.

    It has been in production for 3 weeks and was fine until i leave it to someone else during my vacation ;^)

    Clients have been deployed through the console. (AD environment)

    Yes, i noticed discrepency between clients and the Anti-virus policy by checking on the clients VS policy.

    In SEC clients are shown as disconnected computers. (most of them waiting policy transfer, firewall disabled)

    After a reboot, clients are shown as connected, then few minutes later disconnected.

    Any idea ?

    :20847
Reply
  • 0

    Dear Christian,

    It has been upgraded from version 4.

    It has been in production for 3 weeks and was fine until i leave it to someone else during my vacation ;^)

    Clients have been deployed through the console. (AD environment)

    Yes, i noticed discrepency between clients and the Anti-virus policy by checking on the clients VS policy.

    In SEC clients are shown as disconnected computers. (most of them waiting policy transfer, firewall disabled)

    After a reboot, clients are shown as connected, then few minutes later disconnected.

    Any idea ?

    :20847
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