Thread Info
  • State Verified Answer
  • Locked Locked
  • Replies 17 replies
  • Subscribers 1 subscriber
  • Views 14370 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Policy not applied / computer deployed but cannot connect

Pierre

Dear readers and helpers,

We have a double issue with our Sophos Enterprise console 5.

1. I see only 5 computer connected instead of around 120.

2. Computers do not receive policies for Anti-virus and HIPS but receive for Firewall policies.

Where should i start investigating?

Thanks in advance,

:20839


This thread was automatically locked due to age.
Parents
  • 0

    Hello Pierre,

    is this a fresh installation or did you upgrade from a previous version? How did you install on the clients?

    Do I understand you correctly that only 5 show as connected and these 5 receive only the firewall policy? How did you find out? By checking the policies on the client or monitoring the status shown in SEC?

    As for the clients not connected: What is their status in SEC? Are any fields filled in?

    Christian

    :20843
Reply
  • 0

    Hello Pierre,

    is this a fresh installation or did you upgrade from a previous version? How did you install on the clients?

    Do I understand you correctly that only 5 show as connected and these 5 receive only the firewall policy? How did you find out? By checking the policies on the client or monitoring the status shown in SEC?

    As for the clients not connected: What is their status in SEC? Are any fields filled in?

    Christian

    :20843
Children
No Data