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Just upgraded from SEC 4.7 TO SEC 5.0

Hi We've just upgraded our Enterprise Console to 5.0 (As well as upgrading the database held on a separte SQL Server)

All seemed to go well during the process, though we are now getting the following error:

Initialization failed.

Step: Migrating data if necessary

Error: std::runtime_error. Database upgrade failed. Please see KBA 113946.

Data: ErrorUnexpected

I have tried the tool upgradeDB with little effect. Any suggestions?

Thanks

:19575


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  • Hello poki,

    are you attempting to upgrade from SEC4.5, that would be the SOPHOS45 database and therefore -sourceVersion=45. Seems to be a typo in Jak's post as it should be -sourceVersion=47 when upgrading from 4.7 (and 45 and the older ones having been been dropped just before).

    Anyway, I had a similar error and knowing that my source was fine I just used InstallDB.bat (from 5.0 on in the DB\Core folder) do make a fresh SOPHOS50 database after which the upgrade went fine.

    HTH

    Christian

    :20907
Reply
  • Hello poki,

    are you attempting to upgrade from SEC4.5, that would be the SOPHOS45 database and therefore -sourceVersion=45. Seems to be a typo in Jak's post as it should be -sourceVersion=47 when upgrading from 4.7 (and 45 and the older ones having been been dropped just before).

    Anyway, I had a similar error and knowing that my source was fine I just used InstallDB.bat (from 5.0 on in the DB\Core folder) do make a fresh SOPHOS50 database after which the upgrade went fine.

    HTH

    Christian

    :20907
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