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Just upgraded from SEC 4.7 TO SEC 5.0

Anth

Hi We've just upgraded our Enterprise Console to 5.0 (As well as upgrading the database held on a separte SQL Server)

All seemed to go well during the process, though we are now getting the following error:

Initialization failed.

Step: Migrating data if necessary

Error: std::runtime_error. Database upgrade failed. Please see KBA 113946.

Data: ErrorUnexpected

I have tried the tool upgradeDB with little effect. Any suggestions?

Thanks

:19575


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    I Have some problem after command: C:\Program Files (x86)\Sophos\Enterprise Console>Upgradedb.exe -debug -sourceVersion=45 message is: 16.01.2012 14:54:28 ... successfully completed. 16.01.2012 14:54:28 Validating parameter values ... 16.01.2012 14:54:28 ... successfully completed. 16.01.2012 14:54:28 Transferring data to the new database ... 16.01.2012 14:54:36 Error: std::exception thrown SP Error: 55 (ErrorDataTransferFailed) 16.01.2012 14:54:36 Exit code 5 (Failed to transfer data from the old database.) What can I do to fix it thanks
    :20899
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  • 0
    I Have some problem after command: C:\Program Files (x86)\Sophos\Enterprise Console>Upgradedb.exe -debug -sourceVersion=45 message is: 16.01.2012 14:54:28 ... successfully completed. 16.01.2012 14:54:28 Validating parameter values ... 16.01.2012 14:54:28 ... successfully completed. 16.01.2012 14:54:28 Transferring data to the new database ... 16.01.2012 14:54:36 Error: std::exception thrown SP Error: 55 (ErrorDataTransferFailed) 16.01.2012 14:54:36 Exit code 5 (Failed to transfer data from the old database.) What can I do to fix it thanks
    :20899
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