Hi,
I have a PC thats not on the domain so downloaded and installed the standalone version.
It fails to update though :
Time: 26/11/2013 18:25:30
Message: AutoUpdate finished
Module: ALUpdate
Process ID: 6016
Thread ID: 6140
Time: 26/11/2013 18:25:29
Message: Downloading phase completed
Module: ALUpdate
Process ID: 6016
Thread ID: 6140
Time: 26/11/2013 18:25:29
Message: ERROR: Could not find a source for updated packages
Module: ALUpdate
Process ID: 6016
Thread ID: 6140
Time: 26/11/2013 18:25:28
Message: ERROR: Download of Sophos AutoUpdate failed from server Sophos
Module: SDDSUpdate
Process ID: 6016
Thread ID: 6140
Time: 26/11/2013 18:25:28
Message: Downloading product Sophos AutoUpdate from server Sophos
Module: SDDSUpdate
Process ID: 6016
Thread ID: 6140
Time: 26/11/2013 18:25:26
Message: ERROR: Download of SAVXP failed from server Sophos
Module: SDDSUpdate
Process ID: 6016
Thread ID: 6140
Time: 26/11/2013 18:25:26
Message: Downloading product SAVXP from server Sophos
Module: SDDSUpdate
Process ID: 6016
Thread ID: 6140
Time: 26/11/2013 18:25:24
Message: *************** Sophos AutoUpdate started ***************
Module: ALUpdate
Process ID: 6016
Thread ID: 6140
Im not 100% sure what credentials I should be using, the username/password for the license?
The log doesnt mention incorrect username so not even sure thats the cause?
TIA
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