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Sophos Endpoint Software Installation of Remote Console v.5

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Installation of Remote Console v.5

Awais_Nisar over 13 years ago

Hi,

I am tyring to install Remote Console on a Windows 2003 but revice the following error message when runing "console32.msi"

You must set the properties

SERVER_COMUPTERNAME and SERVER_PORT on Install.

Any one can help me in this regards.

Awais

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0 QC over 13 years ago

Hello Awais,

you should run setup.exe, not the .msi.

Christian
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0 Awais_Nisar over 13 years ago

Hello Christian,
Actually this computer already installed Sophos Anti Virus when i run setup.exe it gives error that Sophos Remote Management is already installed on this computer.
I jsut want to install Remote console without loging on the main EC server.
Awais
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0 QC over 13 years ago

I see. The error is expected. Just uninstall RMS, the remote console install will then reinstall it.

Christian
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0 jak over 13 years ago

Hi,

A remote console only install shouldn't care about 'Client' RMS.

I suspect either the machine has a Sophos Update Manager (SUM) installed (this will prompt you to remove the SUM I think, SUM would have installed RMS) or you have chosen the management server as well as the console component.

Regards,

Jak
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