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Possible Bug

JEFFERY

I have Sophos Enterprise 4.7.0.13

I'm having issues getting the highly sensitive rules working. I have made a test data control policy and test group and put myself in it,  if I enable, say the transfer of multimedia files, or Office documents to removable media, it works every time, but if I wanted to know who was copying certain files from our network, I read that you have to add the metadata XXX to say a jpeg, or docx files to trigger the highly sensitive rule? I've done this and i cant seem to trigger the alert. Any ideas? currently I'm opening the properties of a word file, going to the details tab, and adding XXX to different rows, I've also tried opening a jpeg with Adobe Bridge and editing the metadata that way and still nothing.

Any advice would be appreciated.

Jeffery

:19213


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    Nope, no logs from Data Control Event Viewer, just these errors on my machine.

    The Confidential Documents, and Highly Sensitive rules were set to Allow transfer, and log event.

    But like you said Credit Card rule was set to Allow transfer on acceptance by user and log event.

    Changing this to Allow transfer and log event has fixed this.

    And thanks, i'll start a new thread in that forum.

    Jeffery

    :19271
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  • 0

    Nope, no logs from Data Control Event Viewer, just these errors on my machine.

    The Confidential Documents, and Highly Sensitive rules were set to Allow transfer, and log event.

    But like you said Credit Card rule was set to Allow transfer on acceptance by user and log event.

    Changing this to Allow transfer and log event has fixed this.

    And thanks, i'll start a new thread in that forum.

    Jeffery

    :19271
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