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Device Control Policy - Digital Cameras and Cell Phones

Hello All,

We just recently started pushing Sophos Endpoint Protection to all of our client machines and it has been quite flawless.

We have now found a new snag in the setup.  We love the device control features because it stops users from using USB sticks and what not but we do need them to be able to access photos from digital cameras, blackberrys and iPhones.

Currently when you plug in a camera and the Device Control is enabled you are not prompted saying its been blocked or anything it just does nothing.  We need to be able to give users access to these devices in a broad scope.

Is there any way to have this done without adding individual exceptions on a per device basis?  Also when it is "blocked" we don't get an alert or anything in the enterprise console.

Please help me out it would be much appreciated.

:38393


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Parents
  • Hello Christian,

    Yes cameras and cell phones (blackberry and iPhones) work with the Device Control off.  Once it is back on after a device is recognized then you cannot access it and there are no triggers set off.

    We are running Sophos Endpoint Security and Control, Version 10.0.

    OS is Windows Vista and Windows 7 both x86 and x64.

    My users rights are local admin and domain admin (with my domain user account) the users are just normal users with no local admin privlages to the pc.

    :38419
Reply
  • Hello Christian,

    Yes cameras and cell phones (blackberry and iPhones) work with the Device Control off.  Once it is back on after a device is recognized then you cannot access it and there are no triggers set off.

    We are running Sophos Endpoint Security and Control, Version 10.0.

    OS is Windows Vista and Windows 7 both x86 and x64.

    My users rights are local admin and domain admin (with my domain user account) the users are just normal users with no local admin privlages to the pc.

    :38419
Children
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