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Sophos quarantining auto update again

Has anybody noticed that Sophos is quarantining its own update program again?

We noticed that the clients were failing to update this morning and that alsvc.exe is quarantined on the clients. We had this a few months back when it was a known problem but I can't find anything about it today.

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0 bestseany over 12 years ago

Yes, the alsvc.exe file was the only one affected.
It was reporting it as Shh/Updater-B. I've tried adding the file has an exception in the AV policy but it doesn't help.
We're using Enterprise 5.1 and version 10 of the client.
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0 bestseany over 12 years ago

Yes, the alsvc.exe file was the only one affected.
It was reporting it as Shh/Updater-B. I've tried adding the file has an exception in the AV policy but it doesn't help.
We're using Enterprise 5.1 and version 10 of the client.
:38383
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Vote Up 0 Vote Down

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