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SEC shows alert on Updates Dashboard after Shh Updater B

GC3David

Hello forum land, 

Our SEC shows an alert on the updates section of the dashboard. When I look at our update managers there are no alerts or errors and we have ben updated today with a matching configuration. All of our endpoints show they are up to date on the SEC but windows action center sees them as being out of date. This started with the Shh updater issue a couple weeks ago. Just wanted to see if anyone else is having a similar issue. 

Thanks 

:33591


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    HI,

    Well there are a few places:  

    At the SEC side, here are a few ways to know what versions:

    1. View - "Bootstrap Locations" will give you a list of distribution locations and the versions within.
    2. Open up the subscription ("Update managers" view), e.g. Recommended, highlight the product and click "Details".
    3. \\127.0.0.1\SophosUpdate\CIDs\S000\SAVSCFXP\savxp\svf.xml
    4. In the "Endpoints" view click on the "Anti-Virus Details" tab

    At the client:

    1. Add/Remote Programs | Programs and Features and find Sophos Anti-Virus
    2. C:\ProgramData\Sophos\Sophos Anti-Virus\Config\Factory.xml (Search for the text productVersion)
    3. Open the interface, i.e. double click the shield to launch SAVMain.exe - "View product information", then expand "Software" under "Anti-virus and HIPS".

    Regards,

    Jak

    :33599
Reply
  • 0

    HI,

    Well there are a few places:  

    At the SEC side, here are a few ways to know what versions:

    1. View - "Bootstrap Locations" will give you a list of distribution locations and the versions within.
    2. Open up the subscription ("Update managers" view), e.g. Recommended, highlight the product and click "Details".
    3. \\127.0.0.1\SophosUpdate\CIDs\S000\SAVSCFXP\savxp\svf.xml
    4. In the "Endpoints" view click on the "Anti-Virus Details" tab

    At the client:

    1. Add/Remote Programs | Programs and Features and find Sophos Anti-Virus
    2. C:\ProgramData\Sophos\Sophos Anti-Virus\Config\Factory.xml (Search for the text productVersion)
    3. Open the interface, i.e. double click the shield to launch SAVMain.exe - "View product information", then expand "Software" under "Anti-virus and HIPS".

    Regards,

    Jak

    :33599
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