This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

SEC shows alert on Updates Dashboard after Shh Updater B

Hello forum land, 

Our SEC shows an alert on the updates section of the dashboard. When I look at our update managers there are no alerts or errors and we have ben updated today with a matching configuration. All of our endpoints show they are up to date on the SEC but windows action center sees them as being out of date. This started with the Shh updater issue a couple weeks ago. Just wanted to see if anyone else is having a similar issue. 

Thanks 

:33591


This thread was automatically locked due to age.
Parents
  • HI,

    So just to check, if you look in the distribution locations that are being mainted by the SUMs:

    E.g.

    C:\ProgramData\Sophos\Update Manager\Update Manager\CIDs\S000\SAVSCFXP\

    or

    \\server\SophosUpdate\CIDs\S000\SAVSCFXP\

    master.upd is recent?  This is the last file to be updated following an update to the location.

    The last message time against each of the SUMs, in the endpoint view is recent as are the times shown in the SUM list view?

    What verison of SAV do you have 10.0.8, or a mixture?  SAV 10.0.8 (4.81G) as of now has 366 ide files.

    Regards,

    Jak

    :33593
Reply
  • HI,

    So just to check, if you look in the distribution locations that are being mainted by the SUMs:

    E.g.

    C:\ProgramData\Sophos\Update Manager\Update Manager\CIDs\S000\SAVSCFXP\

    or

    \\server\SophosUpdate\CIDs\S000\SAVSCFXP\

    master.upd is recent?  This is the last file to be updated following an update to the location.

    The last message time against each of the SUMs, in the endpoint view is recent as are the times shown in the SUM list view?

    What verison of SAV do you have 10.0.8, or a mixture?  SAV 10.0.8 (4.81G) as of now has 366 ide files.

    Regards,

    Jak

    :33593
Children
No Data