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Too Many DLPAlert Emails

TEWhite

We are using Sophose Enterprise Console 5.1.0.1839 and we keep receiving DLPAlert emails with the following subject lines:

1. The number of out-of-date computers has exceeded the critical level.

2. The number of computers with errors has exceeded the critical level.

3. The number of computers that differ from group policies has exceeded the critical level.

These emails do us no good. We only have about 40 computers in our organization and it only takes a couple of computers to set off these alerts. We have looked for ways to adjust the configurations of these alerts to be more useful, but have found none.

Any ideas?

:38559


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  • 0

    Perhaps I titled this post poorly.

    What we are looking for is some way to get the SEC to ignore/sideline certian error codes or out of date computers, since we know in advance that those error codes don't require any action and that certain computers in our organization are left off for very long periods of time.

    (It would be nice if there were some sort of way to set up rules for what constitutes an error or an out-of-date computer.)

    I don't want to turn off emailing altogether, because I do want to be emailed when any error occurs that requires my attention.

    Simply having the SEC emailing me that a certian number of computers in my organization have errors or are out of date doesn't help me to know when my attention is actually required.

    Thank you for your time.

    :38711
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  • 0

    Perhaps I titled this post poorly.

    What we are looking for is some way to get the SEC to ignore/sideline certian error codes or out of date computers, since we know in advance that those error codes don't require any action and that certain computers in our organization are left off for very long periods of time.

    (It would be nice if there were some sort of way to set up rules for what constitutes an error or an out-of-date computer.)

    I don't want to turn off emailing altogether, because I do want to be emailed when any error occurs that requires my attention.

    Simply having the SEC emailing me that a certian number of computers in my organization have errors or are out of date doesn't help me to know when my attention is actually required.

    Thank you for your time.

    :38711
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