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enterprise console 4 - no "sophos live protection" option

LeftyLewis

http://www.sophos.com/en-us/support/knowledgebase/118328.aspx

i am attempting to follow the above knowledge base instructions to solve the "shh" fiasco.

we are using enterprise console 4.

however, "sophos live protection" is not an option when right clicking/editing our policy under "Anti Virus and HIPS"

what are we to do?

screenshot below.

thank you for your time.

L

:32415


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    LeftyLewis wrote:

    thanks for your time, Nathan!

    We are a school running hundreds of computers, many of which are teacher laptops which are extremely difficult to schedule for maintenance. Since things were running very smoothly before, could we perhaps get a sophos enterprise console update for our organization so that we may do this remotely? 

    Hi,

    Upgrades of the Sophos Enterprise Console are included in your license. You can download the latest installer from our website. Please see the upgrade guide to get you started.

    :32451
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  • 0
    LeftyLewis wrote:

    thanks for your time, Nathan!

    We are a school running hundreds of computers, many of which are teacher laptops which are extremely difficult to schedule for maintenance. Since things were running very smoothly before, could we perhaps get a sophos enterprise console update for our organization so that we may do this remotely? 

    Hi,

    Upgrades of the Sophos Enterprise Console are included in your license. You can download the latest installer from our website. Please see the upgrade guide to get you started.

    :32451
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