This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Communication problem between Sophos Endpoint and Sophos Enterprise Console

Hello all,

I have a strange problem. I have 2 servers with Windows 2K8 with Sophos Endpoint. They update without mistakes with my Enterprise Console on Windows 2K8. However, I can't manage them because they stay in grey. For your information, clients servers are on one site and my Enterprise Console is on a remote site and there are 2 firewalls between them. I have opened a few ports but maybe, I have forgotten something. The fact that the updates work fine and that the communication for managing through the console doesn't work is abnormal !!

Someone could help me please :-).

Thank you in advance.

PS : I'm sorry for my bad English, I don't practice enough ;-)

Regards,

Wagab

:33535


This thread was automatically locked due to age.
Parents
  • Hello Christian,

    Finally, I have another question which is linked with this problem. My first was that 2 remote clients communicated on the wrong IP. I changed as you told me the conf on the mgmt server. But clients on the same site that mgmt server communicated on another IP. So now remote clients work but client on the same site that mgmt server don't work.

    Is it possible for mgmt server to listening on 2 IPs addresses in same time ?  Maybe with that line in regedit :

    "C:\Program Files\Sophos\Remote Management System\RouterNT.exe" -service -name Router -ORBListenEndpoints iiop://:8193/ssl_port=8194

    instead of

    "C:\Program Files\Sophos\Remote Management System\RouterNT.exe" -service -name Router -ORBListenEndpoints iiop://mgmt-server-ip1:8193/ssl_port=8194

    ?

    Thank you in advance for your help.

    Regards,

    Wagab

    :33743
Reply
  • Hello Christian,

    Finally, I have another question which is linked with this problem. My first was that 2 remote clients communicated on the wrong IP. I changed as you told me the conf on the mgmt server. But clients on the same site that mgmt server communicated on another IP. So now remote clients work but client on the same site that mgmt server don't work.

    Is it possible for mgmt server to listening on 2 IPs addresses in same time ?  Maybe with that line in regedit :

    "C:\Program Files\Sophos\Remote Management System\RouterNT.exe" -service -name Router -ORBListenEndpoints iiop://:8193/ssl_port=8194

    instead of

    "C:\Program Files\Sophos\Remote Management System\RouterNT.exe" -service -name Router -ORBListenEndpoints iiop://mgmt-server-ip1:8193/ssl_port=8194

    ?

    Thank you in advance for your help.

    Regards,

    Wagab

    :33743
Children
No Data