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Communication problem between Sophos Endpoint and Sophos Enterprise Console

Wagab

Hello all,

I have a strange problem. I have 2 servers with Windows 2K8 with Sophos Endpoint. They update without mistakes with my Enterprise Console on Windows 2K8. However, I can't manage them because they stay in grey. For your information, clients servers are on one site and my Enterprise Console is on a remote site and there are 2 firewalls between them. I have opened a few ports but maybe, I have forgotten something. The fact that the updates work fine and that the communication for managing through the console doesn't work is abnormal !!

Someone could help me please :-).

Thank you in advance.

PS : I'm sorry for my bad English, I don't practice enough ;-)

Regards,

Wagab

:33535


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  • 0

    Hello,

    after checking all firewall rules and logs with "telnet mgmt-server 8192 and 8194" from both client servers and "telnet both client servers 8192 and 8194" I have seen that the flux are "action=pass". So in my opinion, finally, my problem doesn't come from firewall but I'm sure that that comes from comunication problem.

    Thank you for your link, it's very interesting. I'm still checking and I will let you know when I'll find solution.

    BR,

    Wagab

    :33567
Reply
  • 0

    Hello,

    after checking all firewall rules and logs with "telnet mgmt-server 8192 and 8194" from both client servers and "telnet both client servers 8192 and 8194" I have seen that the flux are "action=pass". So in my opinion, finally, my problem doesn't come from firewall but I'm sure that that comes from comunication problem.

    Thank you for your link, it's very interesting. I'm still checking and I will let you know when I'll find solution.

    BR,

    Wagab

    :33567
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