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Windows 7 Schedule Task Fail

Dean_Curtis

Hi,

We have recently purchase Sophos and we have the following products:

- Sophos Enterprise Console v5.0.0.8

- Sophos Endpoint v10.0

We have installed Enterpise Console onto a Windows Server 2008 R2 machine and we are trying to deploy to Windows 7 Pro SP2 PCs. Intinal setup and configuration was fine but now we are coming across problems when trying to deploy Endpoint to our Windows 7 computers. Everytime we push out the software it seems like nothing is happening.

When taking a closer look we can see that the end hosts are getting a schedule task to run and install Sophos but they will not run that task, it seems like it just sits there doing nothing.

We have tried the following solutions which we have come across on other forums:

- Change the registery on Server (EnableTaskScheduler2 = set to 1)

- Make sure all required services are running: (Remote Registry = Automatic, Task Scheduler = Automatic, Windows Installer = Manual)

- We have turned off UAC on PCs

- We have make sure everyone has full access to the tasks folder in Windows to run schedules

However after trying all these changes we still cant get Sophos to deploy correctly.

Any suggestions would be gatefully recieved,

Dean

:24911


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  • 0

    Hi,

    We have the key in the following location:

    HKEY_LOCAL_MACHINE > SOFTWARE > Wow6432Node > Sophos > EE

    EnableTaskScheduler2 = Value as '1'

    We were told by Sophos support to change the DWORD to QWORD for 64bit systems. However, it hasnt worked as either WORD.

    Will have a look at the Process monitor to see if we can see anything.

    Thanks,

    Dean

    :24937
Reply
  • 0

    Hi,

    We have the key in the following location:

    HKEY_LOCAL_MACHINE > SOFTWARE > Wow6432Node > Sophos > EE

    EnableTaskScheduler2 = Value as '1'

    We were told by Sophos support to change the DWORD to QWORD for 64bit systems. However, it hasnt worked as either WORD.

    Will have a look at the Process monitor to see if we can see anything.

    Thanks,

    Dean

    :24937
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