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SEC 5.2.1 Security software wizard

Hild

Hi,

I am currently in the process of inputting username and password details into the security software wizard, but it's constantly showing the below dialogue box. Once I click on Yes, it disappears and re appears. Constant loop until i get frustrated and select no. Obviously once i select No, nothing is resolved. No binaries are downloaded and there is no network traffic happens once i click on Yes.

Any idea what is causing it? There is no proxy server on the network.

:42786


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  • 0

    Hello,

    Thankyou for your replies.

    At the moment i cannot input my sophos username and password as it constantly does this "Do you want to continue waiting" loop. Once i click on No, it says it is downloading binaries in the "Download status tab". Then after 10 seconds it will fail and under the "Error tab it will display "Software update failed".

    I am having the same issue as view/edit configuration. It points me to exactly the same spot to the "Download Security Software Wizard"

    :42792
Reply
  • 0

    Hello,

    Thankyou for your replies.

    At the moment i cannot input my sophos username and password as it constantly does this "Do you want to continue waiting" loop. Once i click on No, it says it is downloading binaries in the "Download status tab". Then after 10 seconds it will fail and under the "Error tab it will display "Software update failed".

    I am having the same issue as view/edit configuration. It points me to exactly the same spot to the "Download Security Software Wizard"

    :42792
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