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Sophos Management Service won't start

essdeeay

I've installed SEC 5.2.1 and specified a different port.  Now the Management Service won't start, event log shows:

ID 8004

Initialization failed.

Step: Creating a database connection
Error: std::runtime_error
Data: [DBNETLIB][ConnectionOpen (ParseConnectParams()).]Invalid connection.

ID 8025

There is no database connection. Management Service will be shut down.

I can confirm that the SophosManagement user is a member of the Sophos DB Admins local group. Is this because of the different port number, and how can I fix?

Many thanks,

Steve

:41161


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    Hi Christian,

    I get something like "---------------------------------------------------------- (0 rows affected)" which I assume means things are working OK.  I wouldn't expect any data to be in there because I've never been able to open the management console to do anything, but it looks like the database aspect works OK.

    Steve

    :41229
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  • 0

    Hi Christian,

    I get something like "---------------------------------------------------------- (0 rows affected)" which I assume means things are working OK.  I wouldn't expect any data to be in there because I've never been able to open the management console to do anything, but it looks like the database aspect works OK.

    Steve

    :41229
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