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Problem installing SAV on Linux (Ubuntu 15.04, x86_64): [Errno 2] No such file or directory

Hi,

the installer always reports:

Installing Sophos Anti-Virus....
Selecting appropriate kernel support...
Installation aborted.
[Errno 2] No such file or directory

...and then it dies :-(

In install.log, I see:

Traceback (most recent call last):
  File "SavForLinux.py", line 27, in main
  File "Controller.py", line 123, in action
  File "Controller.py", line 393, in __install
  File "Controller.py", line 921, in __performActions
  File "ActionList.py", line 165, in doOperation
  File "ActionList.py", line 152, in __doInstall
  File "SavProtect.py", line 82, in installAction
  File "InitdScript.py", line 49, in enableService
  File "service.py", line 769, in enableAndStart
  File "service.py", line 902, in __startService
  File "service.py", line 747, in _runToNull
  File "/build/python-build/python/install64/lib/python2.7/subprocess.py", line 493, in call
  File "/build/python-build/python/install64/lib/python2.7/subprocess.py", line 679, in __init__
  File "/build/python-build/python/install64/lib/python2.7/subprocess.py", line 1249, in _execute_child
OSError: [Errno 2] No such file or directory

What can I do to find the root cause? The savVersion is 9.7.1.2.0.

Thanks,

    Jörg

:57818


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Parents
  • 9.7.1 is rather old, and doesn't understand that Ubuntu has switched to systemd, so is trying to use upstart.

    Unfortunately the current on-premise version (9.8.5) also doesn't support Ubuntu 15.04.

    You need to get the cloud version (9.10.0) to work on Ubuntu 15.04

    :57837
Reply
  • 9.7.1 is rather old, and doesn't understand that Ubuntu has switched to systemd, so is trying to use upstart.

    Unfortunately the current on-premise version (9.8.5) also doesn't support Ubuntu 15.04.

    You need to get the cloud version (9.10.0) to work on Ubuntu 15.04

    :57837
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