Sophos enterprise console error and Services are not starting

Hi

When we try to lauch Sophos enterprise consoles we get the following error message.

System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.ServiceModel.EndpointNotFoundException: Could not connect to http://ucrxcw01:81/Sophos/Management/EncryptionFrontEnd. TCP error code 10061: No connection could be made because the target machine actively refused it 192.168.4.99:81.  ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 192.168.4.99:81

   at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)

   at System.Net.Sockets.Socket.InternalConnect(EndPoint remoteEP)

   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Int32 timeout, Exception& exception)

   --- End of inner exception stack trace ---

The following Sophos services will not start either

Sophos management host

Sophos patch end point communicator

Sophos patch endpoint orchestrator

Sophos patch server endpoint communicator. 

The error we get when we try to start these services is

Could not start service do to login error  have checked the sophos management account it is not lock ou in active directory