Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 5 replies
  • Subscribers 1 subscriber
  • Views 8635 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Problem with auto-upgrade to 10.3

RogueViper

Hi,

A number of our Windows 8 machines that were running 10.2 updated themselves yesterday to 10.3.1. However, 5 now have errors saying 'Failed to install SAVXP: The MSI has failed'. I cannot re-protect them as it says 'The applied software subscription does not contain software this computer can use'. 

The group of computers were assigned to the 10.2 recommended subscription but this has changed its self to 'Recommended'. 

What do I get these machines running a stable version of Sophos? Can I roll back to 10.2 easily?

Thanks,

Mike

:44447


This thread was automatically locked due to age.
Parents
  • 0
    Hello Mike,

    the log you speaks of an error deleting this key - the "file not found" is one interpretation of the result of the call, in case of a regkey it should be "key not found" :)
    I meant leftover DLLs, with the stf?? extensions, which should have been deleted after a reboot.

    As you see SEC 5.0 can't properly handle Windows 8. I didn't have any problems upgrading the other servers to finally 5.2.1 - almost disappointing uneventful.

    Christian
    :44471
Reply
  • 0
    Hello Mike,

    the log you speaks of an error deleting this key - the "file not found" is one interpretation of the result of the call, in case of a regkey it should be "key not found" :)
    I meant leftover DLLs, with the stf?? extensions, which should have been deleted after a reboot.

    As you see SEC 5.0 can't properly handle Windows 8. I didn't have any problems upgrading the other servers to finally 5.2.1 - almost disappointing uneventful.

    Christian
    :44471
Children
No Data
Cookie Information Banner