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just a normal person, please help

hi all,

i'm a uni student who gets sophos through my uni. i have been affected by the false positive issue and moved the files before i knew that it was a 'fake' problem. i now can't get autoupdate to work at all, and can't uninstall sophos. i have tried using the script given by sophos but it didn't work and to be honest it's all getting well above my level of computer knowledge - i don't mind using dos commands but i'm not at all good with the errors it's generating. i realise there have been lots of questions about this issue earlier but couldn't see any easyish solution - if anyone could help i would be so grateful.

thanks.

:32611


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Parents
  • Hi tracy, glad to hear you are working again, could i ask you todo the following please: If a post solves your problem, please mark it as an Accepted Solution or award it kudos. Jak, thank you for your help and advice i the threads.

    :32795
Reply
  • Hi tracy, glad to hear you are working again, could i ask you todo the following please: If a post solves your problem, please mark it as an Accepted Solution or award it kudos. Jak, thank you for your help and advice i the threads.

    :32795
Children
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