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Sophos requires admin rights to open Endpoint Protection

jackandrew1995

Hello,

Currently on a trial of Sophos Enterprise Console and Endpoint Protection, I have sucessfully deployed Sophos in a domain environment to some machines from the Enterprise Console and it has scanned and polcies have applied.

But when I attempt to click on the Sophos tray icon it wont open without me entering Admin credentials? Other places where I have seen Sophos inplace does not require this and a normal end user can open the application.

I have searched for this issue but cant see anyone else who is having this issue, can anyone help?

Thank you

Jack

:55388


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  • 0

    Hello Jack,

    UAC settings

    only apply to admin accounts in this case. As said, SavMain.exe specifies an execution level of  highestavailable and thus a standard user should not get a UAC prompt. If an administrator starts SavMain then the UAC settings come into play, specifically User Account Control: Behavior of the elevation prompt for administrators in Admin Approval Mode.

    Anyway, this is not related to deployment (the manifest is contained in the executable). I'd suspect some GPO (please see Prompted for credentials when running Sophos client on workstation).

    Christian

    :55409
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  • 0

    Hello Jack,

    UAC settings

    only apply to admin accounts in this case. As said, SavMain.exe specifies an execution level of  highestavailable and thus a standard user should not get a UAC prompt. If an administrator starts SavMain then the UAC settings come into play, specifically User Account Control: Behavior of the elevation prompt for administrators in Admin Approval Mode.

    Anyway, this is not related to deployment (the manifest is contained in the executable). I'd suspect some GPO (please see Prompted for credentials when running Sophos client on workstation).

    Christian

    :55409
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