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Short term memory allocator - Netware 6.5 SP8

tommikeller

Hi all,

we're running Sophos Anti-Virus version 4.74 on a lot of Netware 6.5 SP8 servers. Recently on some of these servers an "short term memory allocator out of available memory" error occurs. The error is caused by sweep.nlm. Does anyone has a hint how to solve this?

Best regards

Thomas

:28955


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  • 0

    Hi, I too have this exact error appearing more and more frequently on my servers running Sophos 4.80 with NetWare 6.5 sp8 \ eDir885.

    A restart clears everything up for between days and a couple of weeks but this is not the answer I'm looking for.

    Can anyone help as I can't find any help on this subject either.

    Thanks

    Neil

    Example from Conlog :-

    7-08-2012   6:31:20 pm:    SERVER-5.70-0  [nmID=6001D]
         Cache memory allocator out of available memory.


     7-08-2012   6:31:20 pm:    SERVER-5.70-0  [nmID=2000A]
         Short term memory allocator is out of memory.
         55 attempts to get more memory failed.
         request size in bytes 27392936 from Module SWEEP.NLM


     7-08-2012   6:38:16 pm:    SERVER-5.70-0  [nmID=6001D]
         Cache memory allocator out of available memory.


     7-08-2012   6:38:16 pm:    SERVER-5.70-0  [nmID=2000A]
         Short term memory allocator is out of memory.
         56 attempts to get more memory failed.
         request size in bytes 36861357 from Module SWEEP.NLM


     7-08-2012   6:44:43 pm:    SERVER-5.70-0  [nmID=6001D]
         Cache memory allocator out of available memory.


     7-08-2012   6:44:43 pm:    SERVER-5.70-0  [nmID=2000A]
         Short term memory allocator is out of memory.
         57 attempts to get more memory failed.
         request size in bytes 42235260 from Module SWEEP.NLM

    :29443
  • 0

    Hi tommikeller and ILOADMIN,

    Please can you contact Sophos Support via email support@sophos.com to each raise a case.

    Once you have the case reference if you send me this by private message (not posting) then I will pick them both up.

    Thanks

    :29509
  • 0

    Hi Reginald

    I tried to PM you but the message I rec'd said that this facility was not enabled on your account.

    The ref is 3452719 for my call.

    Thanks again.

    Neil

    :31377
  • 0

    Dear,

    I have the same problem and was wondering if\how your fixed yours.

    Thanks.

    MBMB

    :37173