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File exceptions doesn't work with anti-virus 10.2 ?

SilentWarrior

Hi,

I have a problem with file exceptions in the anti-virus scanner.

I have defined a file exception for the on-access scan and the same for on-demand scan. The on-access scan exclude this file from scanning. If I do a complete system scan the exception will be neglected.

Because of Windows 8 I use anti-virus 10.2.

In anti-virus 10.0 it’’’’s OK and work. Is there a bug in the 10.2 version ?

Thanks

:36815


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  • 0

    Hello Daniel,

    it will first scanned in the memory and the alert comes up

    that's then a different story. So you want to authorize a particular instance of a certain AdWare (which, BTW?). Now I'd assume it would be detected on disk but apparently the exclusions are working. Could you confirm this please? I.e. remove the exclusion and scan the file, it should then be detected. 

    If the process is indeed found by a memory rule (can't remember I've encountered it but if then I have likely not paid attention to it) then Labs have surely put this in for a reason and you should contact Support to discuss the details. 

    Christian

    :37005
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  • 0

    Hello Daniel,

    it will first scanned in the memory and the alert comes up

    that's then a different story. So you want to authorize a particular instance of a certain AdWare (which, BTW?). Now I'd assume it would be detected on disk but apparently the exclusions are working. Could you confirm this please? I.e. remove the exclusion and scan the file, it should then be detected. 

    If the process is indeed found by a memory rule (can't remember I've encountered it but if then I have likely not paid attention to it) then Labs have surely put this in for a reason and you should contact Support to discuss the details. 

    Christian

    :37005
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