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File exceptions doesn't work with anti-virus 10.2 ?

SilentWarrior

Hi,

I have a problem with file exceptions in the anti-virus scanner.

I have defined a file exception for the on-access scan and the same for on-demand scan. The on-access scan exclude this file from scanning. If I do a complete system scan the exception will be neglected.

Because of Windows 8 I use anti-virus 10.2.

In anti-virus 10.0 it’’’’s OK and work. Is there a bug in the 10.2 version ?

Thanks

:36815


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    Hi Christian,

    I’’’’ve done some more tests and found out that the Problem is not the file directly. The problem is that this file is running and has a process. If I start the complete scan it will first scanned in the memory and the alert comes up. If I close this process before scanning everything run fine and the file will be excluded from the scan.

    And yes I know about the Authorization Manager, but here is the problem if I add this to the allowed Adware, all Adware of this kind will be allowed. But I just like to allow this only file/process.

    I’’’’ve added this file also in Verdächtige Dateien und Verdächtiges Verhalten (sorry I don’’’’t know how it called in the English version) but no effect.

    So my next question is, how can I exclude a process from scanning. I already checked google and the Sophos Docs but found nothing how I can exclude a process from scanning.

    Regards

    Daniel

    :37001
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  • 0

    Hi Christian,

    I’’’’ve done some more tests and found out that the Problem is not the file directly. The problem is that this file is running and has a process. If I start the complete scan it will first scanned in the memory and the alert comes up. If I close this process before scanning everything run fine and the file will be excluded from the scan.

    And yes I know about the Authorization Manager, but here is the problem if I add this to the allowed Adware, all Adware of this kind will be allowed. But I just like to allow this only file/process.

    I’’’’ve added this file also in Verdächtige Dateien und Verdächtiges Verhalten (sorry I don’’’’t know how it called in the English version) but no effect.

    So my next question is, how can I exclude a process from scanning. I already checked google and the Sophos Docs but found nothing how I can exclude a process from scanning.

    Regards

    Daniel

    :37001
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