This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

File exceptions doesn't work with anti-virus 10.2 ?

Hi,

I have a problem with file exceptions in the anti-virus scanner.

I have defined a file exception for the on-access scan and the same for on-demand scan. The on-access scan exclude this file from scanning. If I do a complete system scan the exception will be neglected.

Because of Windows 8 I use anti-virus 10.2.

In anti-virus 10.0 it’’’’s OK and work. Is there a bug in the 10.2 version ?

Thanks

:36815


This thread was automatically locked due to age.
Parents
  • Hello Daniel,

    a file that will be indicated as Adware

    I think it should not be scanned if excluded but:

    Adware is its own category. You have to explicitly select it for both On-Access scanning and scheduled scans but it is enabled by default for right-click scanning.  It is AFAIK not included in a full (i.e. Scan my computer locally or Full system scan for the console) scan. Thus it might be that the exclusion doesn't work at all and the behaviour is caused by different settings/usage.

    The recommended way to authorize Adware is - guess, the Authorization Manager (tab Adware and PUAs).

    BTW: if you could post you exclusion and the details of the detection (from SAV.txt) maybe we can figure out what could be wrong.

    Christian

    :36883
Reply
  • Hello Daniel,

    a file that will be indicated as Adware

    I think it should not be scanned if excluded but:

    Adware is its own category. You have to explicitly select it for both On-Access scanning and scheduled scans but it is enabled by default for right-click scanning.  It is AFAIK not included in a full (i.e. Scan my computer locally or Full system scan for the console) scan. Thus it might be that the exclusion doesn't work at all and the behaviour is caused by different settings/usage.

    The recommended way to authorize Adware is - guess, the Authorization Manager (tab Adware and PUAs).

    BTW: if you could post you exclusion and the details of the detection (from SAV.txt) maybe we can figure out what could be wrong.

    Christian

    :36883
Children
No Data