A new problem has recently become prevalent with Windows 7 users trying to save Word and Excel documents on network shares - results in delays of 60 seconds or more even for small files (few kilobytes).
Turns out the underlying problem is that Sophos doesn't like it when a file is renamed over the network. Strangely, this occurs even when on-access scanning, behaviour monitoring and web protection etc. are turned off.
The only resolution is to stop the Sophos Anti-virus service in the service console - obviously this is not ideal as the machine is then unprotected.
Note that this problem only occurs for network file renames, local renames are fine. Also, only a few users experience this problem, the majority is ok.
Has anyone seen this before, or know of possible causes?
Thanks
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