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Remotely re-installing Sophos endpoint

Hi 

I wonder if anyone can help me. Over the past 6 months I have been struggling to resolve endpoints that are unmanaged but have Sophos installed and are updating. Unfortuntly my job isn't to fix problems but to flag them up for another team to resolve. I have now gotten to the point of just fixing it myself.

At the start there must of been in excess of 100+ unmanaged hosts; which were missing the RMS component of Sophos due to most likely an incorrect image being used for new desktops/laptops. I have managed to resolve apporox 50 hosts by using the protect feature in SEC which reinstalled Sophos and the hosts appeared in SEC. 

The remaining hosts are laptops, which are running XP but the remote protect feature doesn't appear to work. I can see the scheduled task being created and the configuration of the hosts is no different to that of the previous 50 hosts I have resolved. 

Can anyone point me in a direction on how to resolve this issue? Is there any way of just resinstalling RMS component remotely?

:21665


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  • don't know if this will be helpful but here are the command lines i use for remotely & silently installing/reinstalling on one offs (using pstools psexec)

    Install RMS from specified SUM

    psexec \\<machinename> -u <username> -p <password> msiexec /i "\\<SUMservername>\<path to savscfxp>\rms\sophos remote management system.msi" /qn

    Install AutoUpdate from specified SUM

    psexec \\<machinename> -u <username> -p <password> msiexec /i "\\<SUMservername>\<path to savscfxp>\sau\sophos autoupdate.msi" /qn

    Force reinstall of AV from local cache (forget if i stole this one from an article or a post)

    psexec \\<machinename> -u <username> -p <password> msiexec /i "c:\Program Files\Sophos\AutoUpdate\cache\savxp\Sophos Anti-Virus.msi" REINSTALL=ALL REINSTALLMODE=voums UPDATEDRIVERS=0 /l*v c:\msi.log /qb

    Install FW from specified SUM

    psexec \\<machinename> -u <username> -p <password> msiexec /i "\\<SUMservername>\<path to savscfxp>\scf\sophos client firewall.msi" /qn

    Install FW from local cache

    psexec \\<machinename> -u <username> -p <password> msiexec /i "c:\Program Files\Sophos\AutoUpdate\cache\scf\Sophos client firewall.msi" /qn

    :21875
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  • don't know if this will be helpful but here are the command lines i use for remotely & silently installing/reinstalling on one offs (using pstools psexec)

    Install RMS from specified SUM

    psexec \\<machinename> -u <username> -p <password> msiexec /i "\\<SUMservername>\<path to savscfxp>\rms\sophos remote management system.msi" /qn

    Install AutoUpdate from specified SUM

    psexec \\<machinename> -u <username> -p <password> msiexec /i "\\<SUMservername>\<path to savscfxp>\sau\sophos autoupdate.msi" /qn

    Force reinstall of AV from local cache (forget if i stole this one from an article or a post)

    psexec \\<machinename> -u <username> -p <password> msiexec /i "c:\Program Files\Sophos\AutoUpdate\cache\savxp\Sophos Anti-Virus.msi" REINSTALL=ALL REINSTALLMODE=voums UPDATEDRIVERS=0 /l*v c:\msi.log /qb

    Install FW from specified SUM

    psexec \\<machinename> -u <username> -p <password> msiexec /i "\\<SUMservername>\<path to savscfxp>\scf\sophos client firewall.msi" /qn

    Install FW from local cache

    psexec \\<machinename> -u <username> -p <password> msiexec /i "c:\Program Files\Sophos\AutoUpdate\cache\scf\Sophos client firewall.msi" /qn

    :21875
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