Veeam.Backup.Service.exe crash by C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp_64.dll

Hi,

have a Win7 Pro X64 system with VEEAM Backup & Replication 6.5 installed. Since a few days the VEEAM Backup Services crashed at least once a day be Sophos, according to the event viewer records.

Here is what I see, any idea to fix it? Have currently stopped the Sophos Web Intell. Service.

Thanks

Henri

Faulting application name: Veeam.Backup.Service.exe, version: 6.5.0.109, time stamp: 0x50900e8f
Faulting module name: swi_ifslsp_64.dll, version: 3.2.8.0, time stamp: 0x50a0cb5b
Exception code: 0xc0000005
Fault offset: 0x000000000000429b
Faulting process id: 0x112c
Faulting application start time: 0x01cddf8ed78e11e3
Faulting application path: C:\Program Files\Veeam\Backup and Replication\Veeam.Backup.Service.exe
Faulting module path: C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp_64.dll
Report Id: d42b624e-4c26-11e2-ae63-00505684a44f

Application: Veeam.Backup.Service.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
Stack:
at System.Net.UnsafeNclNativeMethods+SafeNetHandlesXPOrLater.getaddrinfo(System.String, System.String, System.Net.AddressInfo ByRef, System.Net.SafeFreeAddrInfo ByRef)
at System.Net.Dns.TryGetAddrInfo(System.String, System.Net.IPHostEntry ByRef)
at System.Net.Dns.InternalGetHostByName(System.String, Boolean)
at System.Net.Dns.GetHostEntry(System.String)
at System.Runtime.Remoting.Channels.CoreChannel.IsLocalIpAddress(System.Net.IPAddress)
at System.Runtime.Remoting.Channels.SocketHandler.CustomErrorsEnabled()
at System.Runtime.Remoting.Channels.Tcp.TcpServerTransportSink.ServiceRequest(System.Object)
at System.Runtime.Remoting.Channels.SocketHandler.ProcessRequestNow()
at System.Runtime.Remoting.Channels.SocketHandler.BeginReadMessageCallback(System.IAsyncResult)
at System.Net.LazyAsyncResult.Complete(IntPtr)
at System.Net.Security.NegotiateStream.ProcessFrameBody(Int32, Byte[], Int32, Int32, System.Net.AsyncProtocolRequest)
at System.Net.Security.NegotiateStream.ReadCallback(System.Net.AsyncProtocolRequest)
at System.Net.FixedSizeReader.CheckCompletionBeforeNextRead(Int32)
at System.Net.FixedSizeReader.ReadCallback(System.IAsyncResult)
at System.Net.LazyAsyncResult.Complete(IntPtr)
at System.Threading.ExecutionContext.runTryCode(System.Object)
at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode, CleanupCode, System.Object)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Net.ContextAwareResult.Complete(IntPtr)
at System.Net.Sockets.BaseOverlappedAsyncResult.CompletionPortCallback(UInt32, UInt32, System.Threading.NativeOverlapped*)
at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32, UInt32, System.Threading.NativeOverlapped*)

Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Veeam.Backup.Service.exe
P2: 6.5.0.109
P3: 50900e8f
P4: swi_ifslsp_64.dll
P5: 3.2.8.0
P6: 50a0cb5b
P7: c0000005
P8: 000000000000429b
P9:
P10:

Attached files:

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_Veeam.Backup.Ser_c0d522ebc7de4ed79533a4ebf7d54e6188962c90_277ee8be

Analysis symbol:
Rechecking for solution: 0
Report Id: d42b624e-4c26-11e2-ae63-00505684a44f

Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: Veeam.Backup.Service.exe
P2: 6.5.0.109
P3: 50900e8f
P4: swi_ifslsp_64.dll
P5: 3.2.8.0
P6: 50a0cb5b
P7: c0000005
P8: 000000000000429b
P9:
P10:

Attached files:

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_Veeam.Backup.Ser_c0d522ebc7de4ed79533a4ebf7d54e6188962c90_277ee8be

Analysis symbol:
Rechecking for solution: 0
Report Id: d42b624e-4c26-11e2-ae63-00505684a44f
Report Status: 0

Service cannot be started. System.Net.Sockets.SocketException (0x80004005): Only one usage of each socket address (protocol/network address/port) is normally permitted
at System.Net.Sockets.Socket.DoBind(EndPoint endPointSnapshot, SocketAddress socketAddress)
at System.Net.Sockets.Socket.Bind(EndPoint localEP)
at System.Net.Sockets.TcpListener.Start(Int32 backlog)
at System.Runtime.Remoting.Channels.ExclusiveTcpListener.Start(Boolean exclusiveAddressUse)
at System.Runtime.Remoting.Channels.Tcp.TcpServerChannel.StartListening(Object data)
at System.Runtime.Remoting.Channels.Tcp.TcpServerChannel..ctor(IDictionary properties, IServerChannelSinkProvider sinkProvider, IAuthorizeRemotingConnection authorizeCallback)
at Veeam.Common.Remoting.CSrvTcpChannelRegistration..ctor(String channelName, Int32 port, CSrvTcpChannelOptions options)
at Veeam.Backup.Service.CVbEnvironment..ctor()
at Veeam.Backup.Service.CVeeamBackupSvc.OnStart(String[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCal...