Yesterday my Sophos Endpoint Security must have done an automatic update because my grey shield turned white with a blue outline and an "S" in the middle. I noticed in my start menu that the Sophos had just been installed, so I guess the old version was taken off my computer? I could no longer use my internet. When I clicked to open the new Sophos, it wouldn't open. I had screens popping up that my computer wasn't protected. I decided to restart my computer since the Sophos was newly installed. The internet still wouldn't work, the Sophos shield disappeared from the task bar, and I was still being told I was unprotected. I did a system restore, trying to get back to the old version of Sophos so that it would work. I have been protected with Microsoft Security Essentials and Sophos Endpoint. After the restore I had Windows Defender (which I've not used) and the still updated Sophos. I ran a scan with Sophos and it says I have 4 undetectable items, but it won't let me see what they are. My internet is working, but Sophos is still showing errors and does not appear in my task bar. How to I fix this problem and get my computer secured again? Thanks!
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