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Active Directory log on errors

I've recently taken over a Sophos system from a collegue at my company. The server itself is running fine and updates appear to work correctly. The problem i am having is with the sophosendpointupdate user that is created. I've noticed on our active directory we are getting constant logon errors in the log for the user sophosendpointupdate. this user dosnt seem to be listed in the AD so i'm not sure why the username is even being requested. I can see the sophosendpointupdate on the sophos server under users in the computer management, is this account supposed to automatically created on the active directory as well like the other accounts? Their are some sophos users in their already, but no sign of sophosendpointupdate, and it's causing our admin accounts to become locked out on the AD.

Can anybody offer any advice? I've tried creating the account myself, but without the password it's requesting it's just going to keep failing. does the sophosendpointupdate account have a default password it always uses? or do i need to run some tools on the AD to create the accounts?

:2413


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  • Hello

    Haven't encountered sophosendpointupdate anywhere since I've first "met" Sophos (and they would have used some upper/lowercase combination).

    As it's apparently on the server hosting the CIDs it has possibly been used for access to the share. Most of the accounts created by Sophos have a Description of their role. Check where this account tries to log on from.

    Which version of SEC (and if SEC 4, is EM Library still running)?

    Christian 

    :2414
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  • Hello

    Haven't encountered sophosendpointupdate anywhere since I've first "met" Sophos (and they would have used some upper/lowercase combination).

    As it's apparently on the server hosting the CIDs it has possibly been used for access to the share. Most of the accounts created by Sophos have a Description of their role. Check where this account tries to log on from.

    Which version of SEC (and if SEC 4, is EM Library still running)?

    Christian 

    :2414
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